NFR for Cancer Enrollment Help

What to know

This page explains how to enroll in the National Firefighter Registry (NFR) for Cancer and answers common questions about accessing and managing your account. For additional assistance, contact the NFR Help Desk at NFRegistry@cdc.gov or 833-489-1298 (available Monday - Friday, 8:30am - 5:00pm ET).

Female Firefighter on smart phone in front of fire truck

How to enroll in the NFR for Cancer

All firefighters - paid or volunteer, active or retired, with or without cancer - can sign up for the on a computer, tablet, or smartphone.

Signing Up Involves 4 Steps

  • Create your account
    Visit NFR.CDC.GOV, confirm your eligibility, and click "Login.gov." Create an account or sign in if you already have an account. Enter your email address and confirm it. Create a password and select an authentication method. Click "Agree and Continue" to access the NFR portal.
  • Give informed consent
    Read the informed consent document. If you agree to participate, check the box and type your first and last name. Click "Begin" to proceed to the next step.
  • Create your profile
    Add your date of birth and sex. Provide the last 4 digits of your social security number. Choose communication preferences and add your fire department information. You can review or update your profile later if anything changes.
  • Complete the NFR questionnaire
    Enter your demographic information, fire service history, major events, and health and lifestyle information. You can go back and review or update your answers before submitting. Click "Submit" to finish signing up for the NFR.

For more information about each step, see our Tip Sheet.

Once you have completed the enrollment steps, you may have additional questions about accessing or managing your account. Below are answers to common questions that participants have:

How do I sign back into the NFR?

  1. Visit and confirm eligibility
  2. Click the "Login.gov" button to go to the Login.gov sign-in page
  3. Click the "Sign in" button, enter the email and password you used to register, and click "Submit"
  4. If asked, provide another form of authentication (e.g., code sent via text message to your phone)
  5. You should then be taken to your account at

What if I forgot the password I used to register?

  1. Visit and confirm eligibility
  2. Click the "Login.gov" button to go to the Login.gov sign-in page
  3. Click "Forgot your password?" at the bottom of the Login.gov sign-in page
  4. Enter the email address you used to register and click "Continue"
    1. If you have a Login.gov account assigned to that email, it will send you an email with a link to reset your password
  5. Click the link in the email from Login.gov and follow the steps to reset your password
  6. After resetting your password, it should take you to your account in the NFR web portal
    1. If it doesn't, follow the steps in How do I sign back into the NFR? using the new password

What if I forget the email I used to register?

Ä¢¹½ÊÓƵ your email account(s) for noreply@cdc.gov or "National Firefighter Registry":

If you can't find this email:

  • Visit and confirm eligibility
  • Click the "Login.gov" button to go to the Login.gov sign-in page
  • Click "Forgot your password?" at the bottom of the Login.gov sign-in page
  • Enter the email you think you used to register and click "Continue"
  • If you have a Login.gov account assigned to that email, it will send you an email with a link to reset your password
  • If you don't have a Login.gov account assigned to that email, it will send you an email notifying you there is no account for that email
    • Try other email addresses until you get an email from Login.gov confirming your account with a link to reset your password
  • Click the link in the email from Login.gov and follow the steps to reset your password
  • After resetting your password, it should take you to your account at

What if I need to change the email I used to register?

  1. Sign in to using the email you originally used to register. This will ensure that you are able to successfully sign in to the NFR before changing any associated email(s).
  2. Visit from the same device. This should take you to your Login.gov account page.
  3. Follow these instructions to add a new email and delete an outdated email address:
  4. Confirm that you have successfully changed your email by following the steps in How do I sign back into the NFR? using the new email

How do I check if I have already enrolled in the NFR?

Ä¢¹½ÊÓƵ your email account(s) for noreply@cdc.gov or "National Firefighter Registry":

If you can't find this email:

  • Reach out to the NFR Help Desk to ask if you have registered
    • You will need to provide some personal information (e.g., name, email, date of birth) to the NFR Help Desk so they can check the database for your records


Contact the NFR Help Desk

Please contact the NFR Help Desk if you have questions or technical issues. We are available to help Monday - Friday 8:30am - 5:00pm ET.

  • Phone: 833-489-1298
  • Email: NFRegistry@cdc.gov

You can also reach out to the NFR Help Desk using the form below:

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Please enter your email address.

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Content Source:
National Institute for Occupational Safety and Health